Policies

Office Hours

Monday through Friday, 6:00 AM to 4:00 PM

Regular Service Hours:

Monday through Friday, 12:00 AM to 11:59 PM

Daimler Trucking Catering - Monday through Friday, 7:00 am to 4:00 pm

*Deliveries are available outside the regular service hours.

Ordering

Our catering team will confirm orders within 24 hours. All menu items will include disposable plates and silverware unless china is requested by the customer. (With an added fee) Sales tax is not included in menu pricing.

Deliveries and Fees

Delivery times are accommodated on a first-come first-serve basis.

Ordering Requirements

We ask for a minimum of 48 hours notice for all catering orders. We can work with you to accommodate orders on shorter notice; these orders may require menu adjustments and may be subject to additional charges.

Payment Options

AVI accepts all major credit cards and company checks. Approved clients may bill their cost centers or charge accounts.

Cancellation Policy

We require 24 hours notice to cancel an order. Orders cancelled within 24 hours are subject to charges.

Special Events and Parties

Planning a special event or party? Our team is here to assist with all your event details, including custom menus to event design. Contact your Catering Director for information at (828) 423-8018



AVI Foodsystems
11550 Statesville Blvd.
Cleveland, NC 27013
(984) 215-1707